At Bennyz Foods, we value your satisfaction and aim to deliver tasty, quality meals every time.
We offer refunds only in the following situations:
You received the wrong order
Your food arrived extremely late and was no longer fit to eat
There was a confirmed error in billing or payment
We do not refund for:
Change of mind after the food has been prepared
Delays caused by wrong delivery address or unreachable customer
Partially eaten meals
Please reach out within 2 hours of receiving your order via:
Email: [[email protected]]
Phone: +2347075665097
Provide:
Order ID
A brief description of the issue
Photos, if applicable
Our team will review and get back to you within 24–48 hours.
Approved refunds will be issued back to your original payment method within 5–7 business days.